Just by way of review, Emotional Intelligence, or EQ, refers to how well we recognize emotions in others and how we manage emotions in ourselves. We all know from being in a family, there are ‘triggers’ in our family that can lead to very positive reactions and memories as well as ‘triggers’ that can create miscommunication and damage in our relationships. It is particularly important, then, to be able to discern how we are experiencing these triggers and to keep them from driving poor decision making or choices we make inside of our families and inside our family businesses. EQ, then, is a critical component of our relationships with our family. But which specific skills or attributes comprise Emotional Intelligence. EQ is comprised of a number of elements including listening, awareness, care/concern and focus.
That means actually stopping yourself from preparing what to say next, being defensive or interrupting. Just listening to the other person fully, really does often clear up misconceptions and hurt feelings as well as allows the person speaking to feel “heard” by you.
This is when you start to pay attention to not only what people are saying to you but also how they may be reacting to what you are saying to them, by observing their body language or their facial expressions. Also, by understanding that you are having an impact on them – you are able to be more aware of yourself and the effect you have on others. Then, YOU can decide whether this is how you how you want to be interpreted.
If your intention is to demonstrate care and concern when you are speaking to someone, your non verbal cues need to express this intention — that is, your tone of voice, eye contact, and posture need to ‘show’ your concern and your care. When people ‘experience’ your care and concern (sometimes called empathy) it will help them stay more connected to you.
Have you ever had the experience of trying to stay focused on a conversation, but you cannot because there is ‘something’ bothering you? You try to ignore the sensation, but the more you ignore it, the more it distracts you from what another person might be saying. Being more ‘tuned in’ to how are feeling in the moment, will help you be more focused.
Emotional Intelligence is catchy! Yes, like the flu but a lot more pleasant. You behaving more emotionally intelligent and practicing some emotional intelligence skills like self awareness, self regulation, social awareness, social regulation and other skills found on this site will strengthen your emotional intelligence muscles by practice, but will also allow others around you to act more emotionally intelligently toward you.
So there you have it. EQ can help you succeed….. in your family, in your family business. You will find that relationships you find yourself in that are ‘hard’ will be less hard on you emotionally, when you begin to practice these skills. Feel free to view some of our other EQ videos and information to help you identify and increase your Emotional Intelligence. Good luck!
Have you heard of EQ or EI? Do you want to know how it can help you in your family, business and/or family owned business? This video describes what Emotional Intelligence is and the components that contribute to it.
Have you ever had a reaction to something someone does and label them something – jerk, nice guy, etc? Has this colored your perception of that person after? This Prezi presentation explains that there is difference between what happens, a behavior, and whoever is making that behavior. Demonstrating how observing vs. judging can and does contribute to a positive EQ.
Did you see our Introduction ot Emotional Intelligence segment? Do you want to have some tangible practices to improve your EQ today? This video isolates the first steps of EQ and behaviors to practice.
Did you watch our Judgment vs. Observation Prezi? Did you want some tips and tricks to notice neutrally (observe) instead of make judgments? This Slideshare presentation explains how we are able to reframe our experiences and wire our thoughts to see actions, as just that, an action and not a positive or negative.
Do you tend to avoid ‘negative’ emotions? Or do you tend to keep emotions at bay in work situations? This exercise is designed for you to see the benefits of all 7 essential emotions and why you may want to spend more time with your emotions.
Are you interested in beginning you EQ journey? This segment explains what self-awareness is and why we recommended it as the first step for improving your Emotional Intelligence.
This video explains how when you are aware you can begin to change your Emotional Intelligence responses.
Are you wondering how to continue to practice EQ Self Awareness and Self-Regulation? This segment reviews how we can create mechanisms to help us stay motivated on the Emotional Intelligence path.