Quick Checklist After A Train Wreck of a Communication…
Okay, you have experienced a miscommunication. Quick! Go through this checklist to try to determine what went wrong!
Did the wrong person send the message?
Was the message unclear? Were there too many messages?
Was the most appropriate channel chosen i.e. verbal, written, email, telephone, in-person meeting?
Do you know for a fact that the message was received — how do you know? Is it possible that the message did not take into account the ‘receptivity’ of the person(s) to whom you were sending the message? Could it have been received by the wrong person and then re-communicated to the right person?
Have you received feedback from the person with whom you communicated? Was their feedback clear enough for you to know if it was understood?
Could ambient sounds (noise in your environment i.e. dogs barking, text alarms etc) or your own internal chatter (i.e. thinking about something else) also known as “noise” have distorted the message for you as the sender or for your receiver?
Dear John Exercise An Exercise in Conscious Communication Non-verbal communication is arguably the most important component of a communication, whether that communication is verbal or written. What makes it problematic is that it cannot be seen, and it can only be approximated by tone, gestures, punctuation, or descriptive language. It is what makes communication imperfect. […]
When we hear the word argument we think a disagreement between two or more parties with an end result of one person being “right” and the other person being, obviously, “wrong”. An argument is not necessarily meant to attack or criticize anyone, rather to support a person or people’s view on a specific subject. In short, […]
Have you wondered why sometimes when talking to your family what you meant to say gets lost? Or that people do not react as you thought they would? This segment briefly explains many of the aspects that contribute to communication and its varied factors. Also includes a Slideshare presentation defines each game, gives examples of how it can be used in a family and tips to stop ‘playing’ the game.
Are you sometimes unsure how you ended up in a miscommunication with someone? Do you often wish you could understand when things went awry? This exercise asks you to think of a disagreement or miscommunication with someone and provides you with prompts to see exactly where things fell apart’.